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Reservations

To ensure the desired day and time of the salon visit, please book an appointment in advance. We will always do our best to adjust to your schedule, however, in cases where this is not possible, we will add you to our priority list, which is checked daily in case of cancellation. In order to be sure of your arrival, a deposit is paid with the reservation, which can be used as a partial or full payment for your treatment.


Scheduling treatment

You can contact us by phone or email.

Phone: +381 63 666 614

e-mail: salon@elegancebeauty.rs


Methods of payment

You can pay for treatments in our salon in cash or by card (Visa, MasterCard, American Express).

Electronic payment is possible when booking or purchasing our products.

The prices that are highlighted on our site are valid, there are no additional costs in the salon.


Cancellations and fees

We will send you a text message / email confirming your arrival 48-72 hours in advance.
If the reservation remains unconfirmed or if you don’t show up t at the time of the reservation, the booking deposit will be forfeited. If due to unforeseen circumstances you want to cancel your arrival in a short time, contact the salon directly.


Cancellation policy

If you have to cancel your scheduled treatment, let us know 24 hours in advance.

In case you inform us within less than 24 hours, we have the right to ask you to pay the total amount in advance for the next reservation.


Extended terms

For booked appointments longer than 2 hours, as well as for treatments for two or more people, a deposit of 50% should be paid while booking.


Group reservations

Early bookings are required for treatments for two or more people. Call the salon +381 63 666 614 or send an e-mail to salon@elegancebeauty.rs to discuss your special requests.

Education about technological and clinical progress is very important for us and we are continuously informed about everything we do. We are constantly improving and adapting our treatments. Accordingly, our menu can be changed to provide best practices in terms of health and skin improvement. Treatment prices are also subject to change.


Important notes

• Minimum number of years

Please note that our treatments are intended for clients aged 16 and over.
The parent must sign the consent for a child younger than that age.

• Keep your personal belongings

The Elegance Beauty Spa team is not responsible for your lost, damaged or stolen items during your stay.
A jewelry box is available in each treatment room.

• Conditions

Please indicate if you are pregnant or have a special health problem when making an appointment, as well as allergies.


Before treatment

It is desirable that new clients arrive 15 minutes before the scheduled term, in order to fill out the required consultation questionnaire.

In case of delay, please call the salon.
Also, in case of delay, we will be forced to shorten certain procedures, which may affect the overall effect of the treatment, and price correction is not possible.
We advise you to avoid using self-tanning products on the face, neck and décolleté seven days before any treatment. Also, consider the details of your current home regimen, skin care and any recent peels, laser or corrective treatments, eyebrow tattoos, injections and waxing that you may have done in the weeks before coming to us.


Online skin care consultation

Don't leave skin care to chance - book a live video consultation with esthetician ELEGANCE Beauty Spa and look for expert advice and recommendations for products tailored just for you!

Good skin condition may require effort in care, but impressive results are reserved for those who work diligently at home on it.
It takes about 23-25 days for the skin to fully regenerate, and if you work hard all 25 days, there is a real potential to have a completely different hue in a month. And for two epidermal cycles, it means a completely transformed epidermis in 50 days with the right, personalized care.
Your new face is a consequence of a good recommendation from your esthetician.
If an expert has assessed your skin and put together an appropriate routine, you don’t even have to step into a salon to try new care. All the best estheticians have recently gone online, throwing out wisdom about the skin behind computers. Want to know which product you are using unnecessarily? How to deal with hyperpigmentation? To feel like your favorite celebrity, illuminating your skin?

An esthetician will wait for your call and help you with all this. Here's what you'll get from a digital skin condition consultation at Elegance Beauty Spa: Facial care at EBS will cost you at least 100e (and without all the fancy accessories) but it is best to meet with a professional esthetician at the box office to hear his opinion on all the products he thinks would transform your skin care.
With 3,000 dinars and a computer in front of you, you can have the same experience at home - an online consultation with EBS includes a virtual skin examination, checking your current routine, and of course, a series of recommendations from our comprehensive retail range.
Whether it's face, hair or skin ... you will definitely always need someone to guide you through the Biologique Recherche range of products.


Gift vouchers

Gift vouchers are available in paper or digital form and are valid for a specific treatment or for the purchase of products - the choice is yours. Gift vouchers are valid for 12 months from the moment of purchase. We offer a gift packaging service, and if you want the voucher to be delivered to the recipient in person, we will be very happy to arrange that for you.

Call the salon or visit our online store - vouchers.

A beautician waiting for your call can assisst you in all these issues. Here is what you will get from a digital skin counselling session in Elegance Beauty Spa salon.

Skin care treatment in EBS will amount to at least 100 euros (excluding all the fancy add-ons) but it is the best to meet a professional aesthetician at the cashier to hear her opinion about the products which she believes would transform your skin care routine.
With 3000,00 dinars and a computer in front of you, you can have the same experience at home as well – online EBS skin care counselling includes virtual skin examination, a check-up of your current skin care routine and, of course a variety of recommendations from our comprehensive retail range of products.
Be it the face, hair or skin, you will definitely need an expert to quide you through the Biologique Recherche product range.